Member login

After you sign in to shiobet

Once you authenticate with your username and password, shiobet loads your account dashboard. Your current balance displays prominently; all game categories—live-dealer tables, sports betting, slots, esports—appear as clickable cards or a navigation menu, depending on your device.

Account overview and deposit

Your dashboard shows your account balance, recent activity, and quick-access buttons to Deposit and Withdraw. If your balance is low or zero, the Deposit button opens our payment gateway. Select your preferred method from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet). E-wallets and mobile banking settle in seconds; bank transfers typically complete within minutes to one business day, depending on your bank's processing speed.

Navigating game categories

shiobet organizes content into five main categories:

• Sports betting: Football (Liga 1, Piala AFF, Champions League, Premier League), esports (Mobile Legends, Free Fire, PUBG Mobile), and other sports (MotoGP, badminton, Piala Indonesia). Browse match schedules, view odds, and place your selections.
• Live-dealer tables: Real-time blackjack, roulette, baccarat, Dragon Tiger, and other card games. Each table streams video from a physical studio; dealers interact with players through the chat interface.
• Slots: Digital games including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, and others. Each slot displays rules, theoretical payout percentages, and volatility ratings.
• Esports: Dedicated markets for Mobile Legends, Free Fire, PUBG Mobile tournaments and seasonal competitions. View upcoming matches and live results.
• Other games: Additional game formats and limited-time events, rotated by season.

Withdrawals from your shiobet account

To withdraw funds, navigate to the Withdraw section of your account. Enter the amount you wish to transfer and confirm your destination payment method. Only payment methods registered in your name during Know Your Customer (KYC) verification are eligible for withdrawal.

Withdrawal processing times depend on your chosen method. E-wallet and local payment withdrawals typically complete within hours. Bank virtual account transfers (online payment, e-wallet, mobile banking, local payment) typically clear within one business day; some banks process faster. No withdrawal fees are deducted by shiobet; your destination bank or e-wallet may apply their standard transfer fee.

During withdrawal, shiobet conducts a final verification to confirm your account status and the legitimacy of the request. This review typically takes a few minutes. If any issues arise—mismatched account names, suspicious patterns, or outstanding disputes—our support team will contact you to clarify before proceeding.

Account settings and support

Your account settings menu allows you to update your email, phone number, password, and payment methods. You can also review your transaction history, view your KYC verification status, and contact our support team directly from the platform.

Our support staff respond to inquiries via in-app chat and email during business hours. For urgent issues, use the live chat feature. Common questions include payment delays, account verification status, game rules, and dispute resolution. We maintain support coverage across major Indonesian cities including Jakarta, Surabaya, Bandung, Medan, and Semarang, and serve other regions where our services are legally available.

Remember that shiobet services are available only where local law permits. If you move to a jurisdiction where online gaming is prohibited, your account may be suspended or closed. Before opening or using an account, verify that access and use comply with your jurisdiction's laws. We do not assume liability for unauthorized access from restricted regions.