shiobet Terms of Use

We operate shiobet as a platform for sports betting, live-dealer gaming, and slot entertainment in jurisdictions where such services are permitted by local law. Our terms of use outline the conditions under which you may access our platform, fund your account, place wagers, and withdraw winnings.

When you register on shiobet, you agree to comply with these terms and all applicable laws in your jurisdiction. We require identity verification, set limits on deposits and withdrawals, and reserve the right to suspend or close accounts that violate our policies or breach local regulations. Our platform is available only to users whose location permits online gaming; we do not knowingly serve jurisdictions where wagering is prohibited.

This page explains our core policies on account opening, payments, bonuses, dispute resolution, and jurisdiction restrictions. By using shiobet, you acknowledge that you have read and accepted these terms in full.

Account Registration and Eligibility

To open an account on shiobet, you must be of legal age in your jurisdiction and reside in a location where online gaming is permitted by law. During registration, you provide an email address, mobile number, and password. We then require you to complete identity verification (KYC) before you can deposit or withdraw.

Our KYC process requires you to upload:

• A government-issued ID (national ID card, passport, or driver's licence)
• Proof of address (utility bill, bank statement, or rental agreement from the past three months)
• A selfie holding your ID

We verify this information against official records and may request additional documents if we identify inconsistencies. Once verification is complete, your account is fully activated and you can deposit funds and access all game categories—sports betting on Liga 1, Piala AFF, Champions League, and other leagues; live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, and Gates of Olympus; and esports betting on Mobile Legends, Free Fire, and PUBG Mobile.

Account Suspension and Closure

We reserve the right to suspend or close your account at any time if we believe you have violated these terms, engaged in fraud, exploited a system error, or accessed shiobet from a prohibited jurisdiction. If we close your account, we will attempt to notify you and may hold your balance pending investigation. If the investigation confirms a breach, we may forfeit the balance. If no breach is confirmed, we will process a withdrawal to your registered payment method.

Deposits, Withdrawals, and Payment Methods

We support multiple payment methods to accommodate users across Indonesia. Our integrated channels include:

• E-wallets: DANA, e-wallet, mobile banking, local payment, online payment. Deposits settle within seconds; withdrawals settle within minutes to a few hours.
• e-wallet: Scan our mobile banking code and authorize from your banking app. Settlement is instant if your bank supports the local payment network.
• Bank virtual accounts: online payment, e-wallet, mobile banking, local payment. We generate a unique account number for you. Deposits clear within minutes to a few hours; withdrawals clear within a business day.

We do not charge deposit or withdrawal fees; any fees applied are by your bank or e-wallet provider. You are responsible for ensuring that the payment method you use belongs to you and is legally registered in your name. We will not process withdrawals to third-party accounts.

All transactions on shiobet are recorded and verifiable. We maintain detailed logs of deposits, withdrawals, and wagers for dispute resolution and regulatory compliance.

Processing Windows and Holiday Closures

Deposit and withdrawal processing times depend on external financial systems beyond our control. E-wallet and online payment transfers are near-instant. Bank transfers may take several hours or extend to the next business day depending on clearing times. During holidays—Idul Fitri, Idul Adha, Imlek, Nyepi—bank processing may slow due to reduced operating hours. We recommend depositing in advance if you anticipate needing funds during a holiday.

Bonuses and Promotional Offers

From time to time, we offer promotional bonuses or free-play credits to qualifying users. Any bonus offer comes with specific terms: eligibility requirements, minimum deposit amounts (if applicable), wagering requirements, game restrictions, and expiration dates. We clearly display these terms when we credit a bonus to your account. Bonuses are promotional funds and may not be withdrawn as cash; they must be wagered on eligible games according to the terms before any resulting winnings can be withdrawn. We reserve the right to modify or withdraw promotional offers at any time.

Our shiobet Dispute Resolution Process

If you believe an error has occurred on shiobet—an incorrect settlement, a missing credit, a system malfunction—contact our support team immediately with details. We will investigate and respond within three business days. Our decision on disputes is final and binding; you agree not to pursue legal action once we have issued a resolution. In exceptional cases, we may agree to escalate a dispute to an external arbitrator, but this is at our sole discretion.

Data Protection and Privacy

We collect and process your personal data (name, ID, address, payment details, betting history) to verify your identity, comply with financial regulations, prevent fraud, and improve our service. We do not share your data with third parties except where required by law or with trusted payment processors. Your data is stored on secure servers and encrypted in transit. For details, see our privacy policy

Jurisdiction and Legal Compliance

Our services are available only in jurisdictions where online gaming and sports betting are legal under local law. We do not knowingly operate in regions where such activities are prohibited. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify that online gaming is legal in their municipality before opening an account. Regulations vary by location and may change; you are responsible for confirming your own legal compliance.

If we determine that you are accessing shiobet from a prohibited jurisdiction, we may suspend your account and forfeit your balance. No compensation or refund is available in such cases; the responsibility for jurisdiction compliance rests entirely with you.

Limitation of Liability

We provide shiobet on an "as is" basis. We do not warrant that the platform will be uninterrupted, error-free, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of shiobet, including loss of funds due to system errors, third-party payment processor failures, or regulatory action. Your sole remedy for disputes is the resolution process outlined above.

Changes to These Terms

We may modify these terms at any time. Changes take effect immediately upon posting. We will notify you of material changes via email or in-app notification. Your continued use of shiobet after a change constitutes acceptance of the new terms. We recommend reviewing this page periodically.

By creating an account and using shiobet, you confirm that you have read and accepted these terms of use in their entirety. If you do not agree with any part of these terms, do not use our platform.